Responsibilities
• Assist in the migration of data and documents into Veeva Vault, ensuring accuracy and compliance throughout the process.
• Work closely with cross-functional teams to gather requirements and ensure alignment of migration activities with project goals.
• Assist with creation of and update training documents related to assigned business application
• Work alongside the Training & Procedures Team to create job aids for new practices.
• Work with business users to gather and analyze requirements.
• Provide technical expertise on Veeva Vault functionalities, integrations, and best practices.
• Provide technical support and troubleshoot issues effectively.
• Communicate clearly and in a timely manner with both technical and non-technical teams.
• Identify, understand, and proactively raise potential risks.
• Interpret and comprehend technical documentation to ensure proper implementation and support
• Conduct data quality checks post-migration to validate the integrity and completeness of transferred data.
Ideal candidate
• 3+ years of development and support experience on the Veeva Platform.
• Experience in data/document migration or support roles, specifically with Veeva systems (RIM, Clinical, and Quality).
• Experience working with Veeva Vault Quality Suite, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications.
• Experience in configuring and resolving issues in multiple Veeva Vaults.
• Proficient in influencing stakeholders and collaborating closely to identify viable solutions.
• Bachelor's degree in life science, computer science, or a related field.
• Strong analytical and interpersonal skills.
• Excellent communication skills (written and verbal).
• Strong attention to detail.
• Highly organized.
Area of expertise required
• Prior experience of Veeva migration support
• Strong knowledge of Veeva Vault & workflows
• Data or document migration
• Document & metadata mapping
• Testing and script execution
• Coordinating with both technical & non-technical SMEs
• Bridging technical specifications with business needs
Work timings - 5:30 PM IST - 2:30 AM IST
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